Shipping Policy

Orders are processed within 1–2 business days of payment confirmation (Monday–Saturday, excluding public holidays). You will receive an order confirmation email once your order is placed.

COD orders may take an additional 1 business day for verification before dispatch.

Estimated delivery times after dispatch:

* These are estimates and may vary due to courier delays, weather, or public holidays.

Free Delivery: On all orders above ₹499.

Standard Shipping: ₹99 for orders below ₹499.

COD Handling Fee: An additional ₹99 is charged for Cash on Delivery orders, regardless of order value.

Once your order is shipped, you will receive an email with your tracking ID and courier details. You can track your order at any time by visiting our Track Order page.

Our courier partners will attempt delivery up to 3 times. If the delivery is unsuccessful after 3 attempts (due to unavailability or incorrect address), the order will be returned to us. In such cases, re-shipping charges will apply.

Please ensure your delivery address is accurate at the time of placing the order. EZCART is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

If your order arrives damaged, please contact us within 48 hours of delivery with photographs. We will arrange a replacement or refund as per our Returns & Refunds Policy.

For shipping queries, contact us at [email protected] (Monday–Saturday, 9am–6pm IST).